Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isa Qureshi

Isa Qureshi

November 23, 2024

5  out of  5
rating by Isa Qureshi
"Andrey is awesome, highly recommend him!"
We responded:
"Isa, thank you for the great review! I am so happy Andres was so helpful! "
Profile photo of Gurmit Gill

Gurmit Gill

November 20, 2024

5  out of  5
rating by Gurmit Gill
"Excellent service provided by Andrey Gomez at State Farm office of Dionne James State Farm. He had to go through complicated accounting to answer my questions. He was patient, professional and punctual in his deliverables and interaction. Excellent experience dealing with him."
We responded:
"Hi Gurmit! Thank you for your kind words! We're delighted that Andrey Gomez provided you with excellent service at the Dionne James State Farm office. Your satisfaction means a lot to us, and we appreciate your feedback. Best, The Dionne James State Farm Agent"
Profile photo of Ocilia Valdes

Ocilia Valdes

October 17, 2024

5  out of  5
rating by Ocilia Valdes
"Andres has been excellent, he helped me save a lot on my car and rental insurance, he was also very kind, I am satisfied with his work and kindness, I recommend him."
We responded:
"Ocilia, thank you for the wonderful review! I am so happy Andres was able to help with your car and renters insurance! "
Profile photo of James Kurtz

James Kurtz

August 31, 2024

5  out of  5
rating by James Kurtz
"Great experience! The people were kind and answered in a timely manner."
We responded:
"Hi James, thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future!"
Profile photo of Brianna Smith

Brianna Smith

August 30, 2024

5  out of  5
rating by Brianna Smith
"HES THE BEST, Andres needs a raise. GIVE HIM A RAISE AND 🙌PROMOTE HIMMNM. He helped me right away and handled my issue with what should be the highest standard of customer service. Make him an example for other agents to follow."
We responded:
"Hi Brianna, Thank you so much for your enthusiastic feedback! We're thrilled to hear that Andres provided you with exceptional service and promptly resolved your issue. We truly value your suggestion and will certainly pass along your praise to Andres and our management team. If you need any further assistance, please don't hesitate to reach out."
Profile photo of Jay Tassy

Jay Tassy

August 30, 2024

5  out of  5
rating by Jay Tassy
"Excellent customer service. They treated me with respect and broke down policy well for me."
We responded:
"Hi Jay, thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with our customer service team. Treating our customers with respect and ensuring they understand our policies is very important to us. We appreciate your review and look forward to assisting you again in the future!"
Profile photo of Soulistic Senses

Soulistic Senses

August 30, 2024

5  out of  5
rating by Soulistic Senses
"Andrey was such an excellent guide to getting a policy. I have saved so much money. Thanks, Dionne and Andrey"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Andrey was able to assist you effectively in finding a policy and saving money. Your satisfaction is our top priority, and we appreciate your feedback."
Profile photo of Takisha Lee

Takisha Lee

August 30, 2024

5  out of  5
rating by Takisha Lee
"Great service and extremely knowledgeable agents. I DEFINITELY RECOMMEND ❣️"
We responded:
"Hi Takisha, Thank you for your fantastic review! We're delighted to hear that you received great service and found our agents to be extremely knowledgeable. Your recommendation means a lot to us. We look forward to serving you again!"
Profile photo of Caymen J

Caymen J

August 30, 2024

5  out of  5
rating by Caymen J
"Nice people and a welcoming environment!!"
We responded:
"Hi Caymen, Thank you so much for your kind review! We're thrilled to hear that you found our team nice and our environment welcoming. Creating a positive experience for our clients is very important to us. We look forward to seeing you again!"
Profile photo of Samuel Lee

Samuel Lee

August 28, 2024

5  out of  5
rating by Samuel Lee
"The customer service is great and I’m thankful for Andrey!!! I asked a ton of questions about my policy and he was able to assist me to his best ability"
We responded:
"Hi Samuel! Thank you so much for taking the time to share your experience with us! Our team takes pride in providing excellent customer service, and it's always rewarding to receive such positive feedback. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!"
Profile photo of Fancy Rose

Fancy Rose

July 12, 2024

5  out of  5
rating by Fancy Rose
"The BEST!! Helped me with insurance for my house after it was cancelled by the provider and got me cheaper car insurance saving me over $200 per month!!!!!"
We responded:
"Hi Andrea, thank you so much for your kind words and wonderful review! We are thrilled to hear that we were able to assist you in finding the best insurance coverage for your home and auto. Should you need any further assistance or have any other insurance-related questions, please don't hesitate to reach out. We're always here to help. Regards, Dionne (Agent)"
Profile photo of Harold Mantilla

Harold Mantilla

July 3, 2024

5  out of  5
rating by Harold Mantilla
"Matthew Shepard is the best. Just saved my family almost $1000.00 over the next 6 months."
We responded:
"Hi Harold, thank you for sharing your positive experience with Matthew Shepard. It's great to hear that he was able to help your insurance needs. Thank you for choosing Dionne James State Farm. "
Profile photo of Azucar Gonzalez

Azucar Gonzalez

June 10, 2024

5  out of  5
rating by Azucar Gonzalez
"Mathew was very knowledgeable and courteous. And saved us some money in the process…."
We responded:
"Azucar, thank you for your review! We're thrilled to hear that Mathew provided excellent service and saved you money. We value your feedback and look forward to assisting you again in the future. Warm regards, Dionne"
Profile photo of Ashley Reid

Ashley Reid

May 31, 2024

5  out of  5
rating by Ashley Reid
"Matthew provided such a pleasant experience with my insurance transition. I HIGHLY recommend Dionne James State Farm Agency for all of your needs! Please support!"
We responded:
"Ashley, thank you for your review! We're thrilled to hear that Matthew provided a pleasant experience during your insurance transition. We greatly appreciate your recommendation and support. Please don't hesitate to reach out if you have any further needs. Best regards, Dionne"
Profile photo of Ree

Ree

May 29, 2024

5  out of  5
rating by Ree
"Very home welcome I love them thank you.."
We responded:
"Ree, thank you for your review! We're delighted to hear that you felt warmly welcomed and that you love our services. Your satisfaction means a lot to us. If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Dionne"
Profile photo of Robert Casullo

Robert Casullo

May 11, 2024

5  out of  5
rating by Robert Casullo
"Angela Cash was a terrific agent to deal with. After a month of shopping for condo insurance and trying to deal with agents from other companies she was a relief to find. She was patient, understanding, responsive and most of all efficient in her efforts to sign me up. Not being the most patient person in the world she was a calming influence that understood my frustration with the insurance industry and walked me through each and every step along the way. I HIGHLY recommend her as your insurance agent!"
Profile photo of Ainara Gonzalez

Ainara Gonzalez

May 10, 2024

5  out of  5
rating by Ainara Gonzalez
"Amazing service, Angela helped me a lot, she is excellent. Thanks again!"
Profile photo of Dior Alexandre

Dior Alexandre

May 10, 2024

5  out of  5
rating by Dior Alexandre
"Amazing people here. Quick and efficient. Got me a great quote."
Profile photo of Daniele Gordon

Daniele Gordon

April 30, 2024

5  out of  5
rating by Daniele Gordon
"Excellent and professional customer service."
We responded:
"Thank you for your positive feedback! We are thrilled to hear that you had an excellent and professional customer service experience with us. Providing exceptional service is our top priority, and we are glad that our team delivered on that promise. We look forward to serving you again soon!"
Profile photo of Josefina Taber

Josefina Taber

April 30, 2024

5  out of  5
rating by Josefina Taber
"Ms Angela Cash could not have been more efficient. She is extremely professional, totally knowledgeable and went above and beyond to address my needs promptly. I really appreciate you Ms Cash thank you so much for being so kind and diligent. Customer service is lacking these days certainly not with this young lady. State farm is blessed to have Ms Cash. Thank you again! Josefina C. Taber"
We responded:
"Thank you so much for taking the time to leave such a positive review! We are delighted to hear that Ms. Angela Cash provided you with exceptional customer service. We will make sure to pass along your kind words to her and recognize her for going above and beyond to address your needs promptly. At Dionne James State Farm, we strive to provide excellent service, and it's wonderful to know that Angela exceeded your expectations. Thank you once again for choosing Dionne James State Farm and for your kind words."
Profile photo of Tameka Spence

Tameka Spence

April 12, 2024

5  out of  5
rating by Tameka Spence
"I was very pleased with my representative (Dionne James) Ms. James was very helpful and nice. I’m a Happy Camper this morning 😁 Thank you so much 🤗"
We responded:
"Hi Tameka, thank you for taking the time to leave a Google review. We are thrilled to hear that you had a positive experience with Dionne James State Farm. We pride ourselves on providing helpful and friendly service, and it's great to know that we met your expectations. If you ever need assistance in the future, please don't hesitate to reach out to our team. Thank you for choosing our services. "
Profile photo of Sandy Roble

Sandy Roble

April 10, 2024

5  out of  5
rating by Sandy Roble
"I called this morning with a question and Jade was very kind, patient and respectful and best of all he helped me with my concern."
We responded:
"Thank you so much for taking the time to leave us a review! We're thrilled to hear that Jaden provided you with excellent service. We pride ourselves on having a knowledgeable and helpful team, and we're glad to know that Jaden was able to assist you with your concern. If you have any more questions or concerns, please don't hesitate to reach out. Thank you again for your feedback!"
Profile photo of Mek Vision

Mek Vision

April 10, 2024

5  out of  5
rating by Mek Vision
"I had the pleasure of working with Angela to finalize my auto policies and was able to get great savings. Give them a call for all of your insurance needs auto, home, life, umbrella, and supplemental health."
We responded:
"Thank you so much for leaving us a review and for choosing us for your insurance needs! We're delighted to hear that Angela was able to help you finalize your auto policies and provide you with great savings. We strive to create an affordable price, just for you!"
Profile photo of Mariyah Serrano

Mariyah Serrano

April 10, 2024

5  out of  5
rating by Mariyah Serrano
"Matthew is great, he answered all the questions I had and made the process easy. The team is great."
Profile photo of worker acct

worker acct

April 5, 2024

5  out of  5
rating by worker acct
"One of the best and trustworthy agents works in this office (Angie) thank you so much for everything."
We responded:
"Hi! We're delighted to hear that you consider Angie to be one of the best and trustworthy agents. It's great to know that she provided you with excellent service and support. If there's anything else we can assist you with, please don't hesitate to reach out."