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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruni Mercado

February 26, 2025

5  out of  5
rating by Bruni Mercado
"Thank you Jacqueline for taking the time to explain and answer any questions I had. Very helpful and efficient."
We responded:
"Thank you for the wonderful review! We're so glad to hear that Jacqueline was able to take the time to answer your questions and provide you with helpful and efficient service. We truly appreciate your feedback and are always here to assist you with anything you need. Thanks again"
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Patricia Williams

February 11, 2025

5  out of  5
rating by Patricia Williams
"Everything was good"
We responded:
"Patricia, thank you for the great review! "
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Oguzie Agumanu

February 7, 2025

5  out of  5
rating by Oguzie Agumanu
"Samuel was a great help. He was able to save me soo much money on my auto insurance!"
We responded:
"Hi Oguzie, thank you for the kind words! We're glad Samuel could help you save on your auto insurance. If you need anything else, feel free to reach out. Safe driving!"
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Matthew Sheppard

February 3, 2025

5  out of  5
rating by Matthew Sheppard
"As an employee at Dionne James State Farm I am ready and willing to provide you with great service and provide you with the right options to fit your needs and save you some money! Come visit us today to join the Dionne James State Farm family."
We responded:
"Matthew, thank you for sharing your experience! "
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Domingo Veloz

February 3, 2025

5  out of  5
rating by Domingo Veloz
"mi experiencia con mi seguro ha sido maravillosa"
We responded:
"Domingo, thank you for the great review! "
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Aida Rubio

January 25, 2025

5  out of  5
rating by Aida Rubio
"Samuel drafted my new insurance policy , he was knowledgeable , professional , efficient and very kind. Samuel made the process smooth and pleasant. I highly recommend Samuel ."
We responded:
"Aida, thank you for the great review! I am so happy Samuel was so helpful with your insurance! "
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C B

January 24, 2025

5  out of  5
rating by C B
"I was at lost before I had a conversation with Dionne! She helped me basically get my life back. I am proud to have her as my agent! Thank you sincerely for continuous service in helping me find my path back on track ! 🙏🏾🙏🏾🫶🏾"
We responded:
"CB! Thank you for the wonderful review! I am honored I was able to help and that you trust me as your insurance agent! I am always here when you need me! "
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Angel Payano

January 22, 2025

5  out of  5
rating by Angel Payano
"Very good."
We responded:
"Thank you for the great review Angel! "
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Raju Kotipoyina

December 6, 2024

5  out of  5
rating by Raju Kotipoyina
"He is so pleasant to speak and help full in his conversations."
We responded:
"Raju, thank you for the great review! "
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Isa Qureshi

November 23, 2024

5  out of  5
rating by Isa Qureshi
"Andrey is awesome, highly recommend him!"
We responded:
"Isa, thank you for the great review! I am so happy Andres was so helpful! "
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Gurmit Gill

November 20, 2024

5  out of  5
rating by Gurmit Gill
"Excellent service provided by Andrey Gomez at State Farm office of Dionne James State Farm. He had to go through complicated accounting to answer my questions. He was patient, professional and punctual in his deliverables and interaction. Excellent experience dealing with him."
We responded:
"Hi Gurmit! Thank you for your kind words! We're delighted that Andrey Gomez provided you with excellent service at the Dionne James State Farm office. Your satisfaction means a lot to us, and we appreciate your feedback. Best, The Dionne James State Farm Agent"
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Ocilia Valdes

October 17, 2024

5  out of  5
rating by Ocilia Valdes
"Andres has been excellent, he helped me save a lot on my car and rental insurance, he was also very kind, I am satisfied with his work and kindness, I recommend him."
We responded:
"Ocilia, thank you for the wonderful review! I am so happy Andres was able to help with your car and renters insurance! "
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James Kurtz

August 31, 2024

5  out of  5
rating by James Kurtz
"Great experience! The people were kind and answered in a timely manner."
We responded:
"Hi James, thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future!"
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Brianna Smith

August 30, 2024

5  out of  5
rating by Brianna Smith
"HES THE BEST, Andres needs a raise. GIVE HIM A RAISE AND 🙌PROMOTE HIMMNM. He helped me right away and handled my issue with what should be the highest standard of customer service. Make him an example for other agents to follow."
We responded:
"Hi Brianna, Thank you so much for your enthusiastic feedback! We're thrilled to hear that Andres provided you with exceptional service and promptly resolved your issue. We truly value your suggestion and will certainly pass along your praise to Andres and our management team. If you need any further assistance, please don't hesitate to reach out."
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Jay Tassy

August 30, 2024

5  out of  5
rating by Jay Tassy
"Excellent customer service. They treated me with respect and broke down policy well for me."
We responded:
"Hi Jay, thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with our customer service team. Treating our customers with respect and ensuring they understand our policies is very important to us. We appreciate your review and look forward to assisting you again in the future!"
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Soulistic Senses

August 30, 2024

5  out of  5
rating by Soulistic Senses
"Andrey was such an excellent guide to getting a policy. I have saved so much money. Thanks, Dionne and Andrey"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Andrey was able to assist you effectively in finding a policy and saving money. Your satisfaction is our top priority, and we appreciate your feedback."
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T L

August 30, 2024

5  out of  5
rating by T L
"Great service and extremely knowledgeable agents. I DEFINITELY RECOMMEND ❣️"
We responded:
"Hi Takisha, Thank you for your fantastic review! We're delighted to hear that you received great service and found our agents to be extremely knowledgeable. Your recommendation means a lot to us. We look forward to serving you again!"
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Caymen J

August 30, 2024

5  out of  5
rating by Caymen J
"Nice people and a welcoming environment!!"
We responded:
"Hi Caymen, Thank you so much for your kind review! We're thrilled to hear that you found our team nice and our environment welcoming. Creating a positive experience for our clients is very important to us. We look forward to seeing you again!"
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Samuel Lee

August 28, 2024

5  out of  5
rating by Samuel Lee
"The customer service is great and I’m thankful for Andrey!!! I asked a ton of questions about my policy and he was able to assist me to his best ability"
We responded:
"Hi Samuel! Thank you so much for taking the time to share your experience with us! Our team takes pride in providing excellent customer service, and it's always rewarding to receive such positive feedback. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!"
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Fancy Rose

July 12, 2024

5  out of  5
rating by Fancy Rose
"The BEST!! Helped me with insurance for my house after it was cancelled by the provider and got me cheaper car insurance saving me over $200 per month!!!!!"
We responded:
"Hi Andrea, thank you so much for your kind words and wonderful review! We are thrilled to hear that we were able to assist you in finding the best insurance coverage for your home and auto. Should you need any further assistance or have any other insurance-related questions, please don't hesitate to reach out. We're always here to help. Regards, Dionne (Agent)"
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Harold Mantilla

July 3, 2024

5  out of  5
rating by Harold Mantilla
"Matthew Shepard is the best. Just saved my family almost $1000.00 over the next 6 months."
We responded:
"Hi Harold, thank you for sharing your positive experience with Matthew Shepard. It's great to hear that he was able to help your insurance needs. Thank you for choosing Dionne James State Farm. "
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Azucar Gonzalez

June 10, 2024

5  out of  5
rating by Azucar Gonzalez
"Mathew was very knowledgeable and courteous. And saved us some money in the process…."
We responded:
"Azucar, thank you for your review! We're thrilled to hear that Mathew provided excellent service and saved you money. We value your feedback and look forward to assisting you again in the future. Warm regards, Dionne"
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Ashley Reid

May 31, 2024

5  out of  5
rating by Ashley Reid
"Matthew provided such a pleasant experience with my insurance transition. I HIGHLY recommend Dionne James State Farm Agency for all of your needs! Please support!"
We responded:
"Ashley, thank you for your review! We're thrilled to hear that Matthew provided a pleasant experience during your insurance transition. We greatly appreciate your recommendation and support. Please don't hesitate to reach out if you have any further needs. Best regards, Dionne"
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Ree

May 29, 2024

5  out of  5
rating by Ree
"Very home welcome I love them thank you.."
We responded:
"Ree, thank you for your review! We're delighted to hear that you felt warmly welcomed and that you love our services. Your satisfaction means a lot to us. If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Dionne"
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Robert Casullo

May 11, 2024

5  out of  5
rating by Robert Casullo
"Angela Cash was a terrific agent to deal with. After a month of shopping for condo insurance and trying to deal with agents from other companies she was a relief to find. She was patient, understanding, responsive and most of all efficient in her efforts to sign me up. Not being the most patient person in the world she was a calming influence that understood my frustration with the insurance industry and walked me through each and every step along the way. I HIGHLY recommend her as your insurance agent!"
We responded:
"Thank you so much for your kind words! I am thrilled to hear that Katie’s personalized recommendations helped you find the right coverage and that the process was seamless. It’s always our goal to provide peace of mind to our clients, and I am so happy to know you now have that confidence in your coverage. Your recommendation truly means a lot to us, and we deeply appreciate it. If you ever need any assistance in the future, don’t hesitate to reach out—we’re here for you every step of the way!"