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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gil G.

Gil G.

June 19, 2026

5  out of  5
rating by Gil G.
"Very pleasant"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Dionne James’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Miami ."
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Mercedes Diaz

June 17, 2026

5  out of  5
rating by Mercedes Diaz
"Tatiana helped Ty"
We responded:
"Mercedes, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Dionne James’s Team!"
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Angel Sanchez

June 16, 2026

5  out of  5
rating by Angel Sanchez
"I had an outstanding experience working with Tatiana Amor at State Farm. She is incredibly knowledgeable, responsive, and genuinely cares about her clients. Tatiana took the time to explain all my options clearly and helped me find the best coverage for my needs without any pressure. Her professionalism and attention to detail made the entire process smooth and stress-free. It’s rare to find someone so dedicated and trustworthy in this industry. I highly recommend Tatiana to anyone looking for top-notch insurance service."
We responded:
"We are grateful for your 5-star review, Angel! Thanks for taking a moment to share your positive rating of State Farm Agent Dionne James’s Team here in Miami . "
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Analiz Garcia

June 16, 2026

5  out of  5
rating by Analiz Garcia
"Great car insurance company! I especially want to thank Tatiana for her outstanding service. She was professional, knowledgeable, and took the time to answer all my questions. The entire process was smooth and stressfree. I highly recommend this company and appreciate all of Tatiana help."
We responded:
"Thank you for your kind review of State Farm Agent Dionne James’s Team. We appreciate it!"
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Hilda Quiroz

June 15, 2026

5  out of  5
rating by Hilda Quiroz
"The service here is excellent. A very nice lady called Tatiana helped me. She was very patient, helpful and kind. I highly recommend this office."
We responded:
"Hilda, thank you for the wonderful review! I am so happy my team was so helpful. We are always here when you need us! "
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claudia morales

June 15, 2026

5  out of  5
rating by claudia morales
"Tatiana me ayudo mucho con mi seguro eres muy buena en lo que haces gracias :)"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Dionne James’s Team. "
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Armando Castillo

June 10, 2026

5  out of  5
rating by Armando Castillo
"Muy profesional y amable , me ayudó con más dudas que tenía sobre la renovación de la póliza"
We responded:
"Thanks so much for the fantastic rating, Armando! We are so glad you had a positive experience with us here on State Farm Agent Dionne James’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Juan Fersaca

May 29, 2026

5  out of  5
rating by Juan Fersaca
"Excelente servicio excelentes precios me asesoró Jennifer que habla también español y la comunicación fué perfecta"
We responded:
"Juan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Dionne James’s Team here in our Miami office. "
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Crystal DeSilva

May 22, 2026

5  out of  5
rating by Crystal DeSilva
"I had such a great experience working with Tatiana! She was professional, helpful, patient, and made the entire process smooth and stress-free from start to finish. She answered all my questions quickly and made sure I understood everything along the way.

Excellent customer service and communication. I truly felt taken care of. I highly recommend Tatiana to anyone looking for someone reliable and knowledgeable. Thank you again for all your help!"
We responded:
"Thank you for your kind review of State Farm Agent Dionne James’s Team. We appreciate it!"
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Sergio Alvarez

May 20, 2026

5  out of  5
rating by Sergio Alvarez
"Jennifer, as well as other staff members are excellent!"
We responded:
"Sergio, thank you for your wonderful review of State Farm Agent Dionne James’s Team!"
Profile photo of Leon Sezen

Leon Sezen

May 20, 2026

5  out of  5
rating by Leon Sezen
"Thank you so much Jenifer and Tatiana. She gave me a perfect quote for my car insurance policy. I strictly recommend to talk to her before purchasing any insurance policy. 10 out of 10."
We responded:
"We are grateful for your 5-star review, Ramazan! Thanks for taking a moment to share your positive rating of State Farm Agent Dionne James’s Team here in Miami . "
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Marco Pineda

May 20, 2026

5  out of  5
rating by Marco Pineda
"I had the pleasure to get assistance from Tatiana and I can only say what an amazing good service she provided me ."
We responded:
"Thank you for the fantastic review, Marco! We are always here to help with your insurance needs here in Miami . "
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Salvador Rodriguez

May 13, 2026

5  out of  5
rating by Salvador Rodriguez
"today i visit the agency to buy my car insurance and jenifer oduardo help me out. she was great. she provide me with an excellent service.great price. great service"
We responded:
"Thanks so much for the fantastic rating, Salvador! We are so glad you had a positive experience with us here on State Farm Agent Dionne James’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Shay McClendon

May 5, 2026

5  out of  5
rating by Shay McClendon
"She very helpful and professional. I was very pleased."
We responded:
"Wow, thank you for the 5-star review, Shay! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Michael Davis

May 5, 2026

5  out of  5
rating by Michael Davis
"Best customer service best agent"
We responded:
"Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Dionne James’s Team—we are always here to help!"
Profile photo of Jess Scalise

Jess Scalise

May 4, 2026

5  out of  5
rating by Jess Scalise
"I had a great experience working with Tatiana from the insurance company. She initially reached out to me with a quote that was better than what I was currently paying, and I appreciated that she followed up a week later without being pushy.

When we reconnected, she took the time to answer all my questions clearly and made the whole process of switching insurance smooth and stress-free. Thanks to her help, I was able to secure a better rate on my car & renters insurance without any hassle.

If you’re looking for someone who’s professional, responsive, and genuinely helpful, I definitely recommend working with Tatiana."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Sandy Vicaria

May 2, 2026

5  out of  5
rating by Sandy Vicaria
"I called for verification on some questions on a policy that I had to sign and he was able to explain everything and very knowledgeable."
We responded:
"Thank you for the 5-star review, Sandy! Here on State Farm Agent Dionne James’s Team, we are proud to serve our community and appreciate your recognition. "
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Nathaly Perez

May 1, 2026

4  out of  5
rating by Nathaly Perez
"Tatiana excelente servicio! Gracias ☺️"
We responded:
"Thank you for the great review, Nathaly! We are glad you had a valuable experience with State Farm Agent Dionne James’s Team here in Miami. If you have any suggestions or ideas on how we can improve, we are always open to hearing them. "
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nelson mendoza

April 24, 2026

5  out of  5
rating by nelson mendoza
"Great service from her today. She is very service oriented."
We responded:
"Hi Nelson, thank you for sharing your experience with our agency. Tatiana was glad to help. Please feel to reach out if you need further assistance. Thank you for choosing Dionne James State Farm!"
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ramon keppis

April 20, 2026

5  out of  5
rating by ramon keppis
"Pricing is the key!"
We responded:
"ramon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jesus Carmona

April 17, 2026

5  out of  5
rating by Jesus Carmona
"Great attention and service from Jenifer Oduardo."
We responded:
"Jesus, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Dionne James’s Team—we are always here to help!"
Profile photo of Jean Charite

Jean Charite

April 17, 2026

5  out of  5
rating by Jean Charite
"Super friendly and easy to work with! Tatiana Amor explained everything in a way that actually made sense. I appreciate the patience and great communication!"
We responded:
"Thank you for the fantastic review, Jean! We are always here to help with your insurance needs here in Miami . "
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Barbara Andres

April 13, 2026

5  out of  5
rating by Barbara Andres
"Quiero darte las gracias al agente Jennifer por su excelente servicio y por su gran amabilidad, son un gran equipo y me siento orgullosa de ser miembro de su seguro y lo recomiendo al 100%, gracias"
We responded:
"Thank you for taking the time to leave such a great review, Barbara. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sebrina Dixon

April 10, 2026

5  out of  5
rating by Sebrina Dixon
"Tatiana was very helpful and she took very good care of me and what I was requiring. Tatiana is very friendly and she deserves 10 stars for the service she provided"
We responded:
"Thank you so much for the 5-stars, Sebrina! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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elizabeth197 z

April 9, 2026

5  out of  5
rating by elizabeth197 z
"Jennifer was very kind. I'm very helpful, answered my questions and was able to get my policy set up very quickly"
We responded:
"Thank you so much for the 5-star rating, elizabeth197! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "