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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sebrina Dixon

April 10, 2026

5  out of  5
rating by Sebrina Dixon
"Tatiana was very helpful and she took very good care of me and what I was requiring. Tatiana is very friendly and she deserves 10 stars for the service she provided"
We responded:
"Thank you so much for the 5-stars, Sebrina! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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elizabeth197 z

April 9, 2026

5  out of  5
rating by elizabeth197 z
"Jennifer was very kind. I'm very helpful, answered my questions and was able to get my policy set up very quickly"
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Rudenz Lázaro Rodríguez García

April 7, 2026

5  out of  5
rating by Rudenz Lázaro Rodríguez García
"Excelente servicio. Me ayudaron a revisar mi póliza y lograron bajar el costo para la renovación. Atención rápida y profesional. Totalmente recomendados."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Miami to know that you had such a wonderful experience with us here on State Farm Agent Dionne James’s Team."
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Michelle Rincon G.

April 7, 2026

5  out of  5
rating by Michelle Rincon G.
"Excellent assistance from Jenifer ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Dionne James’s Team! We deeply appreciate your kind words here in Miami . "
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Victoria Caravia

April 6, 2026

5  out of  5
rating by Victoria Caravia
"I went to State Farm today spoke with Tatiana Amor about my car policy and she was so hands- on answered all my questions was a great person friendly which I give a 5 star too and recommend this company too all clients!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Dionne James’s Team! We deeply appreciate your kind words here in Miami . "
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Liliana Hernandez

April 3, 2026

5  out of  5
rating by Liliana Hernandez
"I had a great experience working with Jessica. She was professional, knowledgeable, and took the time to explain all my options clearly. I never felt rushed, and she made sure I understood what coverage was best for my needs. Her communication was excellent, and she was always available to answer my questions. The entire process was smooth and stress-free thanks to her help."
We responded:
"We appreciate your review, Liliana. We are so happy that you had such a wonderful experience with State Farm Agent Dionne James’s Team here in Miami ! "
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Stephanie Quirindongo

April 3, 2026

5  out of  5
rating by Stephanie Quirindongo
"My experience with Tatiana Amor was excellent. She was very patient, answered all my questions, and made sure I fully understood my coverage. It’s rare to find someone so attentive and easy to work with. Highly recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jasmine Quirindongo

April 3, 2026

5  out of  5
rating by Jasmine Quirindongo
"Tatiana Amor was amazing! She made everything so easy to understand and was available to answer my questions. It felt like I was talking to someone who genuinely cared, not just trying to sell me something. I’m really happy with the service I received."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Dionne James’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Peter Alvarez

April 2, 2026

5  out of  5
rating by Peter Alvarez
"Great service"
We responded:
"Thank you so much for the 5-stars, Peter! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Milciades Rosario

April 1, 2026

5  out of  5
rating by Milciades Rosario
"Buen servicio al cliente tiene Jenifer.."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Dionne James’s Team! We deeply appreciate your kind words here in Miami . "
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yaneisy ramos

March 27, 2026

5  out of  5
rating by yaneisy ramos
"Mi experiencia a sido muy buena ,me atendió Jenifer y la verdad muy amable ,mucha pasiencia conmigo pues pregunto mucho Jj,e estado en ese seguro por un tiempo y a sido el mejor que e tenido .gracias jenifer"
We responded:
"Thanks so much for the fantastic rating, yaneisy! We are so glad you had a positive experience with us here on State Farm Agent Dionne James’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jackie “Jackie G” Gomez

March 26, 2026

5  out of  5
rating by Jackie “Jackie G” Gomez
"Tatiana was very helpful. Great customer service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Noel Velazquez

March 26, 2026

5  out of  5
rating by Noel Velazquez
"Excelente servicio el de Tatiana hoy me cotizó una buena cobertura para mi carro a un excelente precio muy agradecido por el servicio"
We responded:
"Thank you so much for the 5-star rating, Noel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Aleida Vazquez

March 23, 2026

5  out of  5
rating by Aleida Vazquez
"I spoke with Jennifer today and she clarified a few questions in reference to my automobile polices, she was very knowledgeable and professional and it she was a great help."
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Nelson Nelson

March 20, 2026

5  out of  5
rating by Nelson Nelson
"Muy buen servicio, Tatiana fue amable, clara en su ayuda y paciente, realmente muy buen servicio!"
We responded:
"We are grateful for your 5-star review, Nelson! Thanks for taking a moment to share your positive rating of State Farm Agent Dionne James’s Team here in Miami . "
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Loius Alfonso

March 20, 2026

5  out of  5
rating by Loius Alfonso
"Tatiana was amazing and great service overall thank you for your help!"
We responded:
"Thank you for the 5-star review, luis! Here on State Farm Agent Dionne James’s Team, we are proud to serve our community and appreciate your recognition. "
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Ramazan Sezen

March 18, 2026

5  out of  5
rating by Ramazan Sezen
"Thank you so much Jenifer. She gave me a perfect quote for my car insurance policy. I strictly recommend to talk to her before purchasing any insurance policy. 10 out of 10."
We responded:
"We are grateful for your 5-star review, Ramazan! Thanks for taking a moment to share your positive rating of State Farm Agent Dionne James’s Team here in Miami . "
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William Tinley

March 18, 2026

5  out of  5
rating by William Tinley
"Great customer service understood the assignment and completed the task. A very good listener."
We responded:
"Thank you so much for the 5-star rating, William! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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?

March 17, 2026

5  out of  5
rating by ?
"Not sure how to say this, but I was honestly very surprised (in a good way) by how much time Ms. Dionne took to educate me about my insurance needs. She didn’t rush the process and made sure I actually understood the different options available. She also provided several plans that fit my situation and explained them clearly so I could make the best decision. I really appreciated her patience, knowledge, and willingness to help. Great experience overall."
We responded:
"?, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Dionne James’s Team is just a call or email away!"
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Hernan Gamboa

March 16, 2026

5  out of  5
rating by Hernan Gamboa
"Tatiana was very helpful in assisting with the restoration of my vehicle insurance. Tatiana was supportive and knowledgeable because she provided accurate and easy to follow information whenever she responded to all the questions I had. I really appreciate the aid Tatiana gave during our phone conversation."
We responded:
"Thank you for your kind review of State Farm Agent Dionne James’s Team. We appreciate it!"
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Yoandris Nunez

March 11, 2026

5  out of  5
rating by Yoandris Nunez
"Una atención especial y me sentí cómodo y valorado como nunca la agente Jenifer oduardo la mejor gracias por yodo"
We responded:
"Yoandris, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Dionne James’s Team here in our Miami office. "
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Christopher Bloom

March 5, 2026

5  out of  5
rating by Christopher Bloom
"Tatiana was amazing! I had a major problem that Had me considering shopping for new insurance. After our call, she did research came up with a solution called me back. All good!"
We responded:
"Hi Christopher, Thank you so much for your kind words! I’m glad Tatiana could help resolve your issue and provide a solution that worked for you. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help!"
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Jessenia Medina

March 4, 2026

5  out of  5
rating by Jessenia Medina
"Tatiana at State Farm was amazing! She addressed all my concerns and saved me money while making sure I had the right coverage. Highly recommend!⭐️⭐️⭐️⭐️"
We responded:
"Hello Jessenia, Thank you so much for your wonderful feedback! I’m thrilled to hear that Tatiana could address your concerns and help you save money while ensuring you have the right coverage. Your recommendation means a lot to the agency. Please feel free to reach out anytime you need assistance! Best regards,"
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Richard Wu

March 3, 2026

5  out of  5
rating by Richard Wu
"Very good experience having Jennifer Oduardo taking me through the complex change in one aspect of the uninsured motorist part of the policy. This agent was patient and knowledgeable given my special coverage needs."
We responded:
"Hi Richard, Thank you for sharing your experience! I’m glad Jennifer could patiently guide you through the complex changes and address your special coverage needs. It’s wonderful to know you felt supported and well-informed. Please don’t hesitate to reach out if you need any further assistance!"
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frank labaut

March 2, 2026

5  out of  5
rating by frank labaut
"Ms,jenefer is a very professional, women at state farm insurance she nows what she doing and she has a very nice personality whith the costumer. She help me with my transfer from one store to her store in miami lakes...im very happy for her helping me...thank you jenefer..."
We responded:
"Hola Frank, Thank you so much for your kind words! I’m delighted to hear that Jenifer was able to assist you smoothly with your transfer to our Miami Lakes office. She truly cares about providing excellent service and making sure every customer feels valued. We appreciate your trust and look forward to continuing to support you! Best regards,"