State Farm® Insurance Agent Dionne James
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marco Medina
October 8, 2026
5
out of
5
rating by Marco Medina
"Excelente, trato por parte de Sr. Rubén, y satisfecho por la cobertura del seguro."
We responded:
"Marco, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Guillermo Triana
October 7, 2026
5
out of
5
rating by Guillermo Triana
"⭐️⭐️⭐️⭐️⭐️
Queremos agradecerle a Rubén por el increíble servicio que nos brindó. Desde el primer momento fue muy amable, profesional, paciente y atento con nosotros. Se tomó el tiempo de explicarnos todo con mucha claridad, respondió cada una de nuestras preguntas y estuvo pendiente de cada detalle.
Nos sentimos muy bien atendidos y acompañados durante todo el proceso. Sin duda, Rubén hizo que nuestra experiencia fuera mucho más fácil y agradable.
¡Muchísimas gracias, Rubén, por tu excelente atención y por tu gran calidad humana! Te recomendamos al 100% y definitivamente volveríamos a contar contigo. 👏🏻⭐️❤️
Guillermo y Carolina
⭐️⭐️⭐️⭐️⭐️
Queremos destacar a Sara, de recepción, por su excelente servicio. Es una persona sumamente amable, atenta y siempre dispuesta a ayudar. Nos encantó ver lo colaboradora que es con sus compañeros y lo pendiente que está de cada cliente. Se nota su dedicación y profesionalismo.
¡Gracias, Sara, por tu increíble atención! Te recomendamos al 100%. ❤️👏🏻
Guillermo y Carolina"
We responded:
"Hola Guillermo y Carolina,
Gracias por compartir su experiencia con Rubén y Sara. Nos alegra saber que recibieron un servicio tan atento y profesional de parte de nuestro equipo. Apreciamos su confianza y recomendación, y estamos aquí para cualquier necesidad futura de seguros que puedan tener.
Saludos,
Dionne James - State Farm Insurance Agent"
Alexi Cabezola
October 7, 2026
5
out of
5
rating by Alexi Cabezola
"Maravilloso equipo de trabajo siempre dispuestos a ayudarte cuando lo necesitas ,y te ayudan en todas tus necesidades de seguro para autos, casas y más, no dudes en llamar a Sara que ella te atenderá como si fueras familia"
We responded:
"Gracias, Alexi, por tus amables palabras sobre nuestro equipo. Nos alegra saber que Sara te ha hecho sentir como parte de la familia mientras te ayudaba con tus seguros de autos y casas. Siempre estamos aquí para lo que necesites."
Nilda Chang
October 5, 2026
5
out of
5
rating by Nilda Chang
"Sara Rivera is an excellent in how to deal with her clients . Her experience is a ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Nilda,
Thank you for sharing your experience with Sara Rivera! We're thrilled to hear that her expertise made such a positive impact. Your feedback means a lot to us at Dionne James - State Farm Insurance Agent. "
Carla Urteaga
October 5, 2026
5
out of
5
rating by Carla Urteaga
"Jennifer was kind, patient, and thorough. She definitely provided me with great service!!!"
We responded:
"Hi Carla, thank you for sharing your experience! It's wonderful to hear that Jennifer provided you with such kind and thorough service. We appreciate your trust in our agency for your insurance needs. "
Esther Vargas
October 3, 2026
5
out of
5
rating by Esther Vargas
"Ruben was very professional and helpful. Truly recommend him as an insurance agent."
We responded:
"Thank you so much for the 5 stars, Esther! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Silveria Manyoma
October 2, 2026
5
out of
5
rating by Silveria Manyoma
"Jennifer y Ruben Suarez super profesionales y agradables, me cambie de seguro..."
We responded:
"Silveria, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Abel Giorgis
September 20, 2026
5
out of
5
rating by Abel Giorgis
"★★★★★
Dionne was excellent—professional, knowledgeable, responsive, and very thorough. She took the time to explain my coverage options and made the entire process easy and stress-free. I truly felt she was focused on getting me the right coverage, not just selling a policy. Highly recommend her!"
We responded:
"Hi Abel,
Thank you for sharing your experience with Dionne! It's great to hear that she provided such professional and thorough service, making the process stress-free for you. We appreciate your recommendation and look forward to assisting with any future insurance needs.
Best regards,
Dionne James - State Farm Insurance Agent"
Enrique Gonzalez
September 15, 2026
5
out of
5
rating by Enrique Gonzalez
"I have been a State Farm customer for over 20 years and the customer service I received from Jennifer was top notch. She made me feel welcomed."
We responded:
"Hi Enrique,
Thank you for your loyalty over the past 20 years! It's wonderful to hear that Jennifer made you feel welcomed with her top-notch service. We appreciate your trust in our agency.
Best regards,
Dionne James - State Farm Insurance Agent"
Mirian Nanez
September 8, 2026
5
out of
5
rating by Mirian Nanez
"RUBEN ME INFORMO SOBRE LOS BENEFICIOS IMPORTANTES PARA MI BIENESTAR EN CUESTIO DE DIFERENTES SEGUROS A MUESTR FAVOS AGRADECIDA MUY EFICIENTE."
We responded:
"Gracias por compartir tu experiencia, Mirian. Nos alegra saber que Rubén te informó sobre los beneficios importantes para tu bienestar en relación con diferentes seguros. Nuestro equipo está aquí para ayudarte con cualquier necesidad de cobertura que puedas tener en el futuro."
Laisse AverhoffTerry
September 8, 2026
5
out of
5
rating by Laisse AverhoffTerry
"Exelente y buen trato"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Lazaro Reyes
September 8, 2026
5
out of
5
rating by Lazaro Reyes
"Excelente servicio , increíble es algo que recibido durante mucho tiempo dedicación,comprensión y asistencia, gracias Jennifer por tu ayuda siempre 🙏"
We responded:
"Hi Lazaro, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Dionne James, Your State Farm Agent "
Kevin Isa
August 26, 2026
5
out of
5
rating by Kevin Isa
"Jennifer has been very helpful since day 1 of the process of me switching over from my previous insurance. Also she has been very responsive and diligent in contacting me and providing me with great service. Thank you."
We responded:
"Thank you for your feedback, Kevin! It's great to hear that Jennifer has been helpful and responsive throughout your transition to our agency. We appreciate your trust in us to handle your insurance needs, and we're here whenever you need assistance."
cindy valenzuela
August 26, 2026
5
out of
5
rating by cindy valenzuela
"Ruben provided amazing service"
We responded:
"Hi cindy, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Dionne James, Your State Farm Agent "
Carlos Rodriguez
August 17, 2026
5
out of
5
rating by Carlos Rodriguez
"Excelente servicio. Satisfecho. Gracias"
We responded:
"Carlos, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Miami insurance team! - Your State Farm Agent, Dionne James "
mario luis verdasco
August 17, 2026
5
out of
5
rating by mario luis verdasco
"Excelente servicio el de Jenifer,la recomiendo un 10 de 10,gracias."
We responded:
"Gracias por tu recomendación, Mario Luis. Nos alegra saber que Jenifer te brindó un servicio excelente. Si en el futuro necesitas ayuda con tus seguros, no dudes en contactarnos."
Lisandra Ballate
August 12, 2026
5
out of
5
rating by Lisandra Ballate
"Me encantó la atención lo recomiendo 100 gracias ☺️ y muchas gracias a ala atención de Rubén"
We responded:
"Thank you for the 5-star review, Lisandra! We’re proud to serve the Miami community and truly appreciate your support. "
Luz Baez
August 12, 2026
5
out of
5
rating by Luz Baez
"Very patient and courteous with us senior citizens THANK YOU RUBEN"
We responded:
"Thank you for your feedback, Luz! We're delighted to hear that Ruben was patient and courteous in assisting you. Our team is always here to help with your insurance needs, so feel free to reach out anytime."
Leslie Lopez
August 12, 2026
5
out of
5
rating by Leslie Lopez
"Ruben was very polite, a great listener and helped me with my new car insurance policy! Highly recommend, best rates."
We responded:
"Hi Leslie, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Dionne James’s team. Please reach out to us if any questions come up! - Dionne James’s Insurance Team "
Leonardo Lachica
August 12, 2026
5
out of
5
rating by Leonardo Lachica
"Ruben is great…he knows what he’s doing!!! 5 stars"
We responded:
"Thank you for your feedback, Leonardo! We're delighted to hear that Ruben's expertise made a positive impact on your experience with our agency. If you ever have more insurance needs or questions, feel free to reach out."
Michelle Rincon G.
August 11, 2026
5
out of
5
rating by Michelle Rincon G.
"Excellent assistance from Jenifer ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Dionne James’s Team! We deeply appreciate your kind words here in Miami . "
Pedro Otano
August 3, 2026
5
out of
5
rating by Pedro Otano
". I want to thank Jennifer at State Farm for her support and professionalism. Thanks to her attentiveness and clarity, I decided to keep my policy with them after more than25 years. Her dedication makes a big difference, and I truly appreciate her service."
We responded:
"Thank you, Pedro, for your feedback and for choosing State Farm for over 25 years. We at Dionne James State Farm agency is delighted to hear that Jenifer's support and professionalism made such a positive impact on your experience. If you ever need assistance with your insurance needs, feel free to reach out to us."
Isa Qureshi
July 30, 2026
5
out of
5
rating by Isa Qureshi
"Ruben is awesome, highly recommend him! Very respectful, honest & helpful."
We responded:
"Isa, thank you for the great review! I am so happy Andres was so helpful! "
Josethine Wilson
July 29, 2026
5
out of
5
rating by Josethine Wilson
"He was very knowledgeable. Nice answered all my questions."
We responded:
"Wow, thank you for the 5-star review, Josethine! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
lucero perez
July 17, 2026
5
out of
5
rating by lucero perez
"EXCELENTE ATENCION. 👌 Y SERVICIO. ESPERAMOS NUESTRA MEJOR EXPERIENCIA CON USTEDES. GRACIAS. RUBEN EXCELENTE, MUY PROFESIONAL."
We responded:
"lucero, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Miami. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Dionne James and Team "