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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nelson Nelson

March 20, 2026

5  out of  5
rating by Nelson Nelson
"Muy buen servicio, Tatiana fue amable, clara en su ayuda y paciente, realmente muy buen servicio!"
We responded:
"We are grateful for your 5-star review, Nelson! Thanks for taking a moment to share your positive rating of State Farm Agent Dionne James’s Team here in Miami . "
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luis lucero

March 20, 2026

5  out of  5
rating by luis lucero
"Tatiana was amazing and great service overall thank you for your help!"
We responded:
"Thank you for the 5-star review, luis! Here on State Farm Agent Dionne James’s Team, we are proud to serve our community and appreciate your recognition. "
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Ramazan Sezen

March 18, 2026

5  out of  5
rating by Ramazan Sezen
"Thank you so much Jenifer. She gave me a perfect quote for my car insurance policy. I strictly recommend to talk to her before purchasing any insurance policy. 10 out of 10."
We responded:
"We are grateful for your 5-star review, Ramazan! Thanks for taking a moment to share your positive rating of State Farm Agent Dionne James’s Team here in Miami . "
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William Tinley

March 18, 2026

5  out of  5
rating by William Tinley
"Great customer service understood the assignment and completed the task. A very good listener."
We responded:
"Thank you so much for the 5-star rating, William! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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?

March 17, 2026

5  out of  5
rating by ?
"Not sure how to say this, but I was honestly very surprised (in a good way) by how much time Ms. Dionne took to educate me about my insurance needs. She didn’t rush the process and made sure I actually understood the different options available. She also provided several plans that fit my situation and explained them clearly so I could make the best decision. I really appreciated her patience, knowledge, and willingness to help. Great experience overall."
We responded:
"?, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Dionne James’s Team is just a call or email away!"
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Hernan Gamboa

March 16, 2026

5  out of  5
rating by Hernan Gamboa
"Tatiana was very helpful in assisting with the restoration of my vehicle insurance. Tatiana was supportive and knowledgeable because she provided accurate and easy to follow information whenever she responded to all the questions I had. I really appreciate the aid Tatiana gave during our phone conversation."
We responded:
"Thank you for your kind review of State Farm Agent Dionne James’s Team. We appreciate it!"
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Yoandris Nunez

March 11, 2026

5  out of  5
rating by Yoandris Nunez
"Una atención especial y me sentí cómodo y valorado como nunca la agente Jenifer oduardo la mejor gracias por yodo"
We responded:
"Yoandris, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Dionne James’s Team here in our Miami office. "
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Christopher Bloom

March 5, 2026

5  out of  5
rating by Christopher Bloom
"Tatiana was amazing! I had a major problem that Had me considering shopping for new insurance. After our call, she did research came up with a solution called me back. All good!"
We responded:
"Hi Christopher, Thank you so much for your kind words! I’m glad Tatiana could help resolve your issue and provide a solution that worked for you. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help!"
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Jessenia Medina

March 4, 2026

5  out of  5
rating by Jessenia Medina
"Tatiana at State Farm was amazing! She addressed all my concerns and saved me money while making sure I had the right coverage. Highly recommend!⭐️⭐️⭐️⭐️"
We responded:
"Hello Jessenia, Thank you so much for your wonderful feedback! I’m thrilled to hear that Tatiana could address your concerns and help you save money while ensuring you have the right coverage. Your recommendation means a lot to the agency. Please feel free to reach out anytime you need assistance! Best regards,"
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Richard Wu

March 3, 2026

5  out of  5
rating by Richard Wu
"Very good experience having Jennifer Oduardo taking me through the complex change in one aspect of the uninsured motorist part of the policy. This agent was patient and knowledgeable given my special coverage needs."
We responded:
"Hi Richard, Thank you for sharing your experience! I’m glad Jennifer could patiently guide you through the complex changes and address your special coverage needs. It’s wonderful to know you felt supported and well-informed. Please don’t hesitate to reach out if you need any further assistance!"
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frank labaut

March 2, 2026

5  out of  5
rating by frank labaut
"Ms,jenefer is a very professional, women at state farm insurance she nows what she doing and she has a very nice personality whith the costumer. She help me with my transfer from one store to her store in miami lakes...im very happy for her helping me...thank you jenefer..."
We responded:
"Hola Frank, Thank you so much for your kind words! I’m delighted to hear that Jenifer was able to assist you smoothly with your transfer to our Miami Lakes office. She truly cares about providing excellent service and making sure every customer feels valued. We appreciate your trust and look forward to continuing to support you! Best regards,"
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john reid

February 20, 2026

5  out of  5
rating by john reid
"Detailed, responsive, friendly"
We responded:
"Thank you, John, we appreciate your business and your feedback. Our team is here to help and to provide remarkable service!"
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Adrian Cunningham

February 13, 2026

5  out of  5
rating by Adrian Cunningham
"Tatiana was awesome took care me like a professional gave me the best rate available i am so please. Thanks Tatiana. Thanks State farm"
We responded:
"Hello Adrian, thank you for taking the time to leave us a review. Tatiana is an asset to our agency, and we are grateful for the professionalism she displays."
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Romain Guay

February 13, 2026

5  out of  5
rating by Romain Guay
"Great service thank you for attending so well. 🙏"
We responded:
"Hi Romain, thank you for your review, Tatiana is a great addition to our team! We appreciate your feedback"
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Carlos Hernandez

February 11, 2026

5  out of  5
rating by Carlos Hernandez
"Tatiana was great five stars"
We responded:
"Hi Carlos! Thank you for your review, Tatiana is an amazing member of the team!"
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Yeasha Dunn

February 10, 2026

5  out of  5
rating by Yeasha Dunn
"The representative was super nice and patient with me. She provided excellent customer service."
We responded:
"Thank you for your kind feedback! I’m glad to hear that our representative was able to provide you with patient and excellent customer service. We truly appreciate your support and are always here to help whenever you need us!"
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Luis Gomez

February 9, 2026

5  out of  5
rating by Luis Gomez
"Si tú deseas ser servidor por tu preocupación entonces habla con Tatiana y verás tu día feliz."
We responded:
"Hola, muchas gracias por tu comentario. Nos alegra saber que te interesa ser parte de nuestro equipo. Tatiana estará encantada de ayudarte y brindarte toda la información que necesites. ¡Esperamos verte pronto y que tengas un excelente día! Hello, thank you very much for your comment. We’re glad to know you’re interested in being part of our team. Tatiana is happy to assist you and provide all the information you need. We hope to see you soon and wish you an excellent day!"
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Rafael Diaz

February 6, 2026

5  out of  5
rating by Rafael Diaz
"This is the second time that Tatiana has assisted me, and she has always been very effective and efficient. She is one of the best agents State Farm has right now. I am very grateful for her assistance."
We responded:
"Hello, thank you so much for your kind words! We’re thrilled to hear that Tatiana has provided you with effective and efficient assistance. She is indeed a valuable member of our team, and we’re glad she could help you. We truly appreciate your trust and look forward to continuing to serve you in the future!"
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Lili Delgado

February 6, 2026

5  out of  5
rating by Lili Delgado
"I spoke with Taitana ans she was amazing! She took the time to review and explain in full detail my account. I appreciate her so very much and I thank State Farm for all the help!"
We responded:
"Hi Lili, thank you so much for your wonderful feedback! We’re delighted to hear that Tatiana took the time to thoroughly review and explain your account. She truly cares about providing excellent service, and we’re grateful for your kind words. Thank you for choosing State Farm—we’re here to help whenever you need us!"
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Felix

February 6, 2026

5  out of  5
rating by Felix
"Tenia una confusión en los pagos y La Srta Tatiana muy Profesional me explicó todo pasó por paso. Muy contento con el resultado"
We responded:
"Hola, muchas gracias por compartir tu experiencia. Nos alegra saber que la Srta. Tatiana pudo aclarar todas tus dudas con profesionalismo y que quedaste satisfecho con el resultado. Estamos aquí para ayudarte siempre que lo necesites. Hello, thank you very much for sharing your experience. We’re glad to hear that Ms. Tatiana was able to clarify all your doubts professionally and that you are happy with the outcome. We’re here to assist you whenever you need us."
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Rafael Del Rio

January 29, 2026

5  out of  5
rating by Rafael Del Rio
"Great service! Jenifer is amazing. She was very attentive and helped me pick the right insurance plan for my needs. Will continue to do service with this agency."
We responded:
"Thank you Rafael! Jenifer will be happy to hear that, as she takes pride in providing excellent service. Please let us know if there’s anything else we can you help with. We’re your risk advisor and we’re here to help!"
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Lily Castillo

January 16, 2026

5  out of  5
rating by Lily Castillo
"Tatiana is the best very helpful tells you the rite answer makes you feel confident in what she tells you she’s a 100"
We responded:
"Thank you Lily for your great review! Tatiana will love hearing this as she takes pride in the service she provides. I will share your feedback with her. Thank you again and please let us know if there is anything else we can help you with. "
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Damian Mojarena Diaz

January 13, 2026

5  out of  5
rating by Damian Mojarena Diaz
"Estoy muy satisfecho con el servicio prestado por la agente Jennifer, es muy profesional en su trabajo con basto léxico en su explicación para el entendimiento del contenido que ofrece y recibí un excelente trato"
We responded:
"Hola, muchas gracias por compartir tu experiencia con la agente Jennifer. Nos alegra saber que recibiste un trato excelente y que su profesionalismo y claridad en las explicaciones fueron de gran ayuda. Estamos aquí para apoyarte siempre que lo necesites. Hello, thank you very much for sharing your experience with agent Jennifer. We’re glad to hear you received excellent service and that her professionalism and clear explanations were very helpful. We’re here to support you whenever you need us. "
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Víctor Salinas Furió

January 12, 2026

5  out of  5
rating by Víctor Salinas Furió
"Jennifer was incredibly helpful during the entire process. She was very kind and took the time to go over everything and explain in detail all of the coverages. 100% recommended. Thank you for your support Jennifer."
We responded:
"Thank you Victor, Jenifer and I appreciate your feedback. Please feel free to reach out if you need help with all things insurance related. "
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jairo canas

January 9, 2026

5  out of  5
rating by jairo canas
"Jenifer Very professional,good actitud , Excellent service"
We responded:
"Hi Jairo, we are happy to hear that Jenifer was able to provide professional and excellent service. Customer satisfaction is important to us!"