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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jess Scalise

May 4, 2026

5  out of  5
rating by Jess Scalise
"I had a great experience working with Tatiana from the insurance company. She initially reached out to me with a quote that was better than what I was currently paying, and I appreciated that she followed up a week later without being pushy. When we reconnected, she took the time to answer all my questions clearly and made the whole process of switching insurance smooth and stress-free. Thanks to her help, I was able to secure a better rate on my car & renters insurance without any hassle. If you’re looking for someone who’s professional, responsive, and genuinely helpful, I definitely recommend working with Tatiana."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Sandy Vicaria

May 2, 2026

5  out of  5
rating by Sandy Vicaria
"I called for verification on some questions on a policy that I had to sign and he was able to explain everything and very knowledgeable."
We responded:
"Thank you for the 5-star review, Sandy! Here on State Farm Agent Dionne James’s Team, we are proud to serve our community and appreciate your recognition. "
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Nathaly Perez

May 1, 2026

4  out of  5
rating by Nathaly Perez
"Tatiana excelente servicio! Gracias ☺️"
We responded:
"Thank you for the great review, Nathaly! We are glad you had a valuable experience with State Farm Agent Dionne James’s Team here in Miami. If you have any suggestions or ideas on how we can improve, we are always open to hearing them. "
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Sergio Alvarez

April 30, 2026

5  out of  5
rating by Sergio Alvarez
"Jennifer, as well as other staff members are excellent!"
We responded:
"Sergio, thank you for your wonderful review of State Farm Agent Dionne James’s Team!"
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nelson mendoza

April 24, 2026

5  out of  5
rating by nelson mendoza
"Great service from her today. She is very service oriented."
We responded:
"Hi Nelson, thank you for sharing your experience with our agency. Tatiana was glad to help. Please feel to reach out if you need further assistance. Thank you for choosing Dionne James State Farm!"
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ramon keppis

April 20, 2026

5  out of  5
rating by ramon keppis
"Pricing is the key!"
We responded:
"ramon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jesus Carmona

April 17, 2026

5  out of  5
rating by Jesus Carmona
"Great attention and service from Jenifer Oduardo."
We responded:
"Jesus, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Dionne James’s Team—we are always here to help!"
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Jean Charite

April 17, 2026

5  out of  5
rating by Jean Charite
"Super friendly and easy to work with! Tatiana Amor explained everything in a way that actually made sense. I appreciate the patience and great communication!"
We responded:
"Thank you for the fantastic review, Jean! We are always here to help with your insurance needs here in Miami . "
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Barbara Andres

April 13, 2026

5  out of  5
rating by Barbara Andres
"Quiero darte las gracias al agente Jennifer por su excelente servicio y por su gran amabilidad, son un gran equipo y me siento orgullosa de ser miembro de su seguro y lo recomiendo al 100%, gracias"
We responded:
"Thank you for taking the time to leave such a great review, Barbara. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sebrina Dixon

April 10, 2026

5  out of  5
rating by Sebrina Dixon
"Tatiana was very helpful and she took very good care of me and what I was requiring. Tatiana is very friendly and she deserves 10 stars for the service she provided"
We responded:
"Thank you so much for the 5-stars, Sebrina! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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elizabeth197 z

April 9, 2026

5  out of  5
rating by elizabeth197 z
"Jennifer was very kind. I'm very helpful, answered my questions and was able to get my policy set up very quickly"
We responded:
"Thank you so much for the 5-star rating, elizabeth197! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Rudenz Lázaro Rodríguez García

Rudenz Lázaro Rodríguez García

April 7, 2026

5  out of  5
rating by Rudenz Lázaro Rodríguez García
"Excelente servicio. Me ayudaron a revisar mi póliza y lograron bajar el costo para la renovación. Atención rápida y profesional. Totalmente recomendados."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Miami to know that you had such a wonderful experience with us here on State Farm Agent Dionne James’s Team."
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Michelle Rincon G.

April 7, 2026

5  out of  5
rating by Michelle Rincon G.
"Excellent assistance from Jenifer ."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Dionne James’s Team! We deeply appreciate your kind words here in Miami . "
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Victoria Caravia

April 6, 2026

5  out of  5
rating by Victoria Caravia
"I went to State Farm today spoke with Tatiana Amor about my car policy and she was so hands- on answered all my questions was a great person friendly which I give a 5 star too and recommend this company too all clients!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Dionne James’s Team! We deeply appreciate your kind words here in Miami . "
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Liliana Hernandez

April 3, 2026

5  out of  5
rating by Liliana Hernandez
"I had a great experience working with Jessica. She was professional, knowledgeable, and took the time to explain all my options clearly. I never felt rushed, and she made sure I understood what coverage was best for my needs. Her communication was excellent, and she was always available to answer my questions. The entire process was smooth and stress-free thanks to her help."
We responded:
"We appreciate your review, Liliana. We are so happy that you had such a wonderful experience with State Farm Agent Dionne James’s Team here in Miami ! "
Profile photo of Stephanie Quirindongo

Stephanie Quirindongo

April 3, 2026

5  out of  5
rating by Stephanie Quirindongo
"My experience with Tatiana Amor was excellent. She was very patient, answered all my questions, and made sure I fully understood my coverage. It’s rare to find someone so attentive and easy to work with. Highly recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Jasmine Quirindongo

Jasmine Quirindongo

April 3, 2026

5  out of  5
rating by Jasmine Quirindongo
"Tatiana Amor was amazing! She made everything so easy to understand and was available to answer my questions. It felt like I was talking to someone who genuinely cared, not just trying to sell me something. I’m really happy with the service I received."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Dionne James’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Peter Alvarez

April 2, 2026

5  out of  5
rating by Peter Alvarez
"Great service"
We responded:
"Thank you so much for the 5-stars, Peter! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Milciades Rosario

Milciades Rosario

April 1, 2026

5  out of  5
rating by Milciades Rosario
"Buen servicio al cliente tiene Jenifer.."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Dionne James’s Team! We deeply appreciate your kind words here in Miami . "
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yaneisy ramos

March 27, 2026

5  out of  5
rating by yaneisy ramos
"Mi experiencia a sido muy buena ,me atendió Jenifer y la verdad muy amable ,mucha pasiencia conmigo pues pregunto mucho Jj,e estado en ese seguro por un tiempo y a sido el mejor que e tenido .gracias jenifer"
We responded:
"Thanks so much for the fantastic rating, yaneisy! We are so glad you had a positive experience with us here on State Farm Agent Dionne James’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Jackie “Jackie G” Gomez

Jackie “Jackie G” Gomez

March 26, 2026

5  out of  5
rating by Jackie “Jackie G” Gomez
"Tatiana was very helpful. Great customer service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Noel Velazquez

Noel Velazquez

March 26, 2026

5  out of  5
rating by Noel Velazquez
"Excelente servicio el de Tatiana hoy me cotizó una buena cobertura para mi carro a un excelente precio muy agradecido por el servicio"
We responded:
"Thank you so much for the 5-star rating, Noel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Aleida Vazquez

Aleida Vazquez

March 23, 2026

5  out of  5
rating by Aleida Vazquez
"I spoke with Jennifer today and she clarified a few questions in reference to my automobile polices, she was very knowledgeable and professional and it she was a great help."
Profile photo of Nelson Nelson

Nelson Nelson

March 20, 2026

5  out of  5
rating by Nelson Nelson
"Muy buen servicio, Tatiana fue amable, clara en su ayuda y paciente, realmente muy buen servicio!"
We responded:
"We are grateful for your 5-star review, Nelson! Thanks for taking a moment to share your positive rating of State Farm Agent Dionne James’s Team here in Miami . "
Profile photo of Loius Alfonso

Loius Alfonso

March 20, 2026

5  out of  5
rating by Loius Alfonso
"Tatiana was amazing and great service overall thank you for your help!"
We responded:
"Thank you for the 5-star review, luis! Here on State Farm Agent Dionne James’s Team, we are proud to serve our community and appreciate your recognition. "